9. Manager Pool: Patterns for Radical Leadership - Don Sherwood Olson and Carol L. Stimmel, 2002, Addison-Wesley (ISBN 0-201-72583-5)

10. Metrics and Models in Software Quality Engineering - Stephen H. Kan. 1995, Addison-Wesley (ISBN 0-201-63339-6)

11. Managing the Software Process - Watts S. Humphrey, Addison-Wesley Pub Co (ISBN: 0201180952)

12. Effective Methods of Software Testing - William E. Perry, 2000, Wiley, (ISBN: 047135418X)

2. Software Process Improvement - Kim Caputo, Addison-Wesley Publishing Company, Inc. Reading, Massachusetts (ISBN 0-201-37938-4 )

3. Software Project Management: A Unified Framework - Walker Royce, Addison-Wesley Publishing Company, Inc. Reading, Massachusetts (ISBN 0-201-30958-0)

4. The ISO 9001:2000 Auditor's Companion - Keeney, Kent A. ( ISBN 0-87389-494-4)

5. The ASQ ISO 9000:2000 Handbook - Tsiakals, Joseph J. and Cianfrani, Charles A. and West, John E. (Jack) (ISBN 0-87389-522-3)

6. Achieving Software Product Quality - Erik van Veenendaal and Julie McMullan (eds.)
(ISBN 90-72194-527)

7. Rational Unified Process Made Easy, The: A Practitioner's Guide to the RUP - Per Kroll,
Philippe Krutchten, Addison Wesley Professional (ISBN: 0-321-16609-4)

8. Death March: The Complete Software Developers Guide to Surviving Mission Impossible Projects - Edward Yourdon , Yourdon Computing Series (ISBN: 0130146595)

1. Quality's Greatest Hits - Zigmund Bluvand, ASQ Quality Press, Wisconsin
(ISBN 0-87389-531-2)